Privacy policy

Introduction

Your privacy is important to us, so this document explains what data we collect from you, how we use it, and what it is used for, among other things.

 

We will never ask you for more information than we actually need for the services requested; we will never share it with third parties, except as required by law or with your prior consent; and we will never use your data for any other purpose not stated above.

 

As users, you should read this Privacy Policy carefully on a regular basis, and whenever you enter your personal data, as this document may undergo modifications as the provider may modify any type of information that may appear on the website in order to comply with regulations or update the policy, and there is no obligation to give prior notice or inform users of these obligations, with publication on the provider’s website being sufficient.

 

DATA CONTROLLER:

• Identity: MARSILANT PROMOCIONES, S.L. (hereinafter, ALBIR PLAYA HOTEL or the provider)
• NIF: B53248944
• Postal address: Camino Viejo de Altea 51, 03581, L’Alfaz del Pi, Alicante
• Email: calidad@albirplayahotel.com

 

ALBIR PLAYA HOTEL, as the party responsible for the website, in accordance with the provisions of Regulation (EU) 2016/679 of 27 April 2016 (RGPD) on the protection of natural persons with regard to the processing of personal data and the free movement of such data and other current legislation on the protection of personal data, and by Law 34/2002 of 11 July 2002 on Information Society Services and Electronic Commerce (LSSICE), informs you that it has implemented the necessary technical and organisational security measures to guarantee and protect the confidentiality, integrity and availability of the data entered.

 

METHOD OF OBTAINING THE DATA, WHAT DATA WE COLLECT and ITS PURPOSE:

The data we collect, the way in which we obtain it and the purpose of the processing is the following:

1. Contact form

• Required data: name and surname (s), email address, telephone number
• Purpose: to respond to queries and/or provide information required by the User
• Legal basis: user consent

 

2. Registration form:

• Required data: name and surname, country, email
• Purpose: to create a user account and access the functionalities of the website
• Legal basis: user consent

 

3. Newsletter subscription forms: 

• Required data: email
• Purpose: To send you commercial information that may be of interest to you about our products and/or services via email, SMS, social communities or any other electronic or physical means, provided that the User has expressly consented to this;
• Legal basis: User consent

 

4. If you purchase the service through our website:

• Required data: name and surnames, address, email, telephone number and credit or debit card information.
• Purpose: contracting our service
• Legal basis: user consent

 

5. CV submission form:

• Required data: name and surnames, address, email, telephone number, hobbies, professional career, CV
• Purpose: To involve the interested party in the personnel selection processes currently open or for future processes in which the candidate may fit. In order to carry out this selection, ALBIR PLAYA HOTEL may carry out psycho-technical tests or competency tests to validate whether your profile meets the requirements of the vacancy and cannot be used for other purposes. The information is detailed in the CV submission section of this policy. 
• Legal basis: user consent

 

6. Carry out the contractual relationship and similar administrative, fiscal and accounting procedures and that are necessary by virtue of current legislation

• Required data: name and surnames, telephone number, address, ID number, email address, signature
• Purpose: to carry out internal fiscal and administrative commercial management 
• Legal basis: Consent of the data subject and contractual relationship

 

7. WhatsApp: the WhatsApp section of this policy details its use. 

The photographs that are posted on the website are the property of ALBIR PLAYA HOTEL.

You may revoke your consent at any time by sending a letter with the subject “Unsubscribe” to the above-mentioned e-mail address.

 

In accordance with the LSSICE, ALBIR PLAYA HOTEL does not engage in the practice of SPAM, and therefore does not send commercial emails that have not been previously requested or authorised by the User. Accordingly, the user has the option to withdraw their express consent from receiving communications from the provider in all communications they receive from us.

 

We will not process your personal data for any other purpose than those described except as required by law or court order.

You will not be subject to decisions based on automated processing that affect your data.

 

DATA RETENTION PERIOD:

Your data will be kept for the duration of the business relationship with us or until you exercise your right of cancellation or opposition, or limitation of processing. However, we will keep your data for the periods legally provided for in the applicable provisions.

 

RECIPIENTS OF ASSIGNMENTS OR TRANSFERS:

ALBIR PLAYA HOTEL will only provide information to law enforcement agencies under court order or by obligation of a legal rule, without prejudice to block or cancel your account if there may be indications of the commission of a crime by the user. The information provided shall only be that which is available to the provider at that time.

 

The information you provide through this website will be hosted in the servers of ALBIR PLAYA HOTEL, contracted to the company ENTE & ESENTIA, S.L. with NIF B54151493 and address in LANGREO. EDF. TORREON, 0004, 03502, Benidorm, Alicante, which provides the website hosting service. The processing of the entity’s data is regulated by a data processor contract between the provider and this company. 

 

Likewise, the provider uses certain tools to provide services necessary for the development of the activity, and may store your data. These tools are:

 

Google Analytics: to perform an analysis and metric of the use that users make of the website through cookies. The information generated and collected by these cookies about your use (including your IP address) will be transmitted to and stored by Google Inc., located in Delaware, 1600 Amphitheatre Parkway, Monte View (California), CA 94043, United States ( ” Google “), on their servers in the United States.

 

RIGHTS OF DATA SUBJECTS:

As a user-interested party, you may request the exercise of the following rights before ALBIR PLAYA HOTEL by sending a letter to the postal address at the top of the page or by sending an email to calidad@albirplayahotel.com, indicating as subject: “DATA PROTECTION: RIGHTS OF THE AFFECTED PARTIES”.

 

Rights:

• Right of access: allows the interested party to know and obtain information about their personal data undergoing processing.
• Right of rectification or erasure: to correct errors and amend data that is found to be inaccurate or incomplete
• Right of erasure: allows inappropriate or excessive data to be deleted
• Right to object: the data subject’s right not to have their personal data processed or to have the processing of their personal data stopped. 
• Limitation of processing: this entails the marking of the personal data retained, in order to limit future processing, for the exercise or defence of claims.
• Data portability: provision of the data undergoing processing to the data subject, so that the latter can transfer it to another data controller, without hindrance.
• Right not to be subject to automated individual decisions (including profiling): the right not to be subject to a decision based on automated processing that can have significant effects.

 

As a user, you have the right to withdraw your consent at any time. The withdrawal of consent will not affect the lawfulness of the processing carried out before the withdrawal of consent.

 

You also have the right to lodge a complaint with the supervisory authority if you believe that your rights regarding the protection of your data may have been violated (aepd.es).

 

ADDITIONAL INFORMATION

SECURITY MEASURES

The data you provide will be treated confidentially. The provider has adopted all the technical and organisational measures and all the levels of protection necessary to guarantee security in the processing of the data and to avoid their alteration, loss, theft, unauthorised processing or access, according to the state of the technology and nature of the data stored. Likewise, it is also guaranteed that the processing and registration in files, programs, systems or equipment, premises and centres comply with the requirements and conditions of integrity and security established in current regulations.

 

LANGUAGE

The language applicable to this Privacy Policy is SpanishXX. Therefore, if there is any contradiction in any of the versions provided in other languages, the Spanish version shall prevail.

 

SOCIAL NETWORKS

Please note that ALBIR PLAYA HOTEL may have a presence on social media. The processing of data carried out by people who become followers on social networks (and / or perform any link or action of connection through social networks) of the official pages of ALBIR PLAYA HOTEL will be governed by this section, as well as for those conditions of use, privacy policies and access regulations that belong to the social network that applies in each case and previously accepted by the user.

 

ALBIR PLAYA HOTEL will process your data for the purpose of correctly managing your presence on the social network, informing you of the provider’s activities, products or services, as well as for any other purpose that the regulations of the Social Networks allow.

 

The publication of content is prohibited:

• Which are allegedly unlawful by national, community or international regulations or which carry out allegedly unlawful activities or contravene the principles of good faith.
• That violate the fundamental rights of persons, lack of courtesy in the network, disturb or may generate negative opinions in our users or third parties and in general any content that ALBIR PLAYA HOTEL considers inappropriate.
• That violate the fundamental rights of people, lack of courtesy in the network, annoy or may generate negative opinions in our users or third parties and in general any content that ALBIR PLAYA HOTEL considers inappropriate.

 

Likewise, ALBIR PLAYA HOTEL reserves the right to remove, without prior notice from the website or the corporate social network, those contents that are considered inappropriate.

In any case, if you submit personal information through the social network, ALBIR PLAYA HOTEL will be exempt from liability in relation to the security measures applicable to this platform and the user, if they want to know them, must consult the corresponding particular conditions of the network in question.

CV SUBMISSION

In the event that the user sends their CV through our website, they are informed that the data provided will be processed for the purpose of including them in the selection processes that may take place, carrying out an analysis of the applicant’s profile with the aim of selecting the best candidate for the vacant post held by the person in charge. We inform you that this is the only official procedure to accept your CV, so CVs sent by any other means will not be accepted. In the event of any change in the data, please notify us in writing as soon as possible, so we can keep your data duly updated.

 

Your data will be kept for a maximum of one year, after which it will be deleted, guaranteeing total respect for confidentiality both in its processing and subsequent destruction. Therefore, at the end of this period, if you still wish to be considered for the recruitment process, please resubmit your CV.

 

PUBLICATION OF REVIEWS

In the event that a user wishes to publish a review on the website, we inform you that the data provided will be processed in order to deal with suggestions, experiences or opinions regarding the services to be published on the website and thus be able to help other users. The data will be kept for as long as there is a common interest in maintaining the purpose of the processing and, when no longer necessary for that purpose, will be deleted using appropriate security measures to ensure the pseudonymisation of the data or the complete destruction of the same. The reviews will be posted on our website. No personal data relating to the review will be published on our website, only the review itself. 

WHATSAPP

The processing of the data of the people who make a query through the WhatsApp of ALBIR PLAYA HOTEL will be governed by this section, as well as those conditions of use, privacy policies and access regulations that belong to the application that apply in each case and which have been previously accepted by the user. ALBIR PLAYA HOTEL will process your data to correctly manage your query, as well as any other purpose of the administrative management of the service. Your data is shared with WhatsApp Ireland Limited, whose technical security measures ensure the confidentiality, integrity and availability of your information, as indicated by its own privacy policy. No further assignments are foreseen, except as required by law or court order. Your data will be kept for the duration of the purpose for which they were obtained and, once they are no longer required, they will be duly blocked, archived and stored for the legally established period of time. It is forbidden to use the WhatsApp of ALBIR PLAYA HOTEL, to send contents that are not necessary to answer the query and that are illegal by national or international regulations that violate the fundamental rights of individuals and in general contravene the principles of legality, honesty, responsibility, protection of privacy, consumer protection and intellectual and industrial property rights.

 

CHANGES TO THIS PRIVACY POLICY

ALBIR PLAYA HOTEL reserves the right to modify this policy to adapt it to new legislation or jurisprudence.

 

REVOCABILITY

The consent given, both for the processing and for the transfer of the data of the interested parties, is revocable at any time by communicating it to ALBIR PLAYA HOTEL in the terms established in this Policy for the exercise of the rights. This revocation shall in no case be retroactive.

 

LEGISLATION

In general the relations between ALBIR PLAYA HOTEL and the Users of its online services, included in this website, are subject to Spanish legislation and jurisdiction which the parties expressly undertake to abide by, and the Courts and Tribunals of the provider’s address (if it is not considered a consumer for the purposes of the TRLGDCU) or the user (if it is considered a consumer for the purposes of the TRLGDCU) have jurisdiction to resolve all conflicts arising from or related to the same.